| Job description |
| Job description: |
Develop and implement effective procedures, systems, and strategies to ensure efficient front of house (FOH) operations and consistently unique and superior patron services.
Responsibilities include:
- Manage FOH budget
- Reconcile concessions and gift shop income weekly.
- Track and analyze concessions and gift shop income and expenses against annual goals.
- Process vendor invoices.
- Schedule, supervise, and motivate FOH staff (F/T house manager, P/T assistant house manager(s), substitute house managers, and concessionaires).
- Develop, manage, and oversee a diverse, high-quality volunteer usher program, including recruitment, training, and scheduling.
- Purchase, stock, and track inventory to maximize concessions and gift shop revenue.
- Collaborate with art and marketing director to design logo merchandise to reinforce brand, and create merchandise displays.
- Coordinate opening night events
- Manage all pre-event activities including event development, donation solicitations, menu creation, space reservation, and vendor management.
- Coordinate on-site logistics including day-of scheduling, set-up, and clean-up.
- Determine pre-event and day-of staffing, and oversee support staff.
- Produce and market events for targeted constituencies, e.g. LGBT series – productions and post-show parties featuring hors d’oeuvres, drinks, and music. Manage all solicitations for these events, supported almost entirely by donations.
- Observe and supervise FOH pre-show operations; assume leadership role in emergency situations.
- Serve as primary liaison between Theatre and its 130,000 annually-served patrons; diplomatically resolve patron issues; advocate for Berkeley Rep at community events and corporate mixers
- Other duties as assigned.
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| Req. candidate profile : |
Qualified candidates will demonstrate:
- A minimum of three years experience in a related position in the arts.
- Strong analytical abilities and unwavering attention to detail
- The capacity to manage multiple projects with competing deadlines in a fast-paced, deadline-driven, detail-oriented environment.
- Outstanding communication, organizational, interpersonal, and writing skills.
- Evidence of maturity, drive, and enthusiasm.
- An open mind! (Berkeley Rep is a fluid environment where employees share responsibilities.)
- Superior organizational skills.
- Experience with MS Word products (Word, Excel, PowerPoint, Access, others).
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| How to apply : |
Register to view
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| Third party mediation allowed : |
No |
| Telecommute : |
No |
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