Supervise and administer On-Campus reservations in the Student Center and Conference Center
Train and supervise Assistant Director of Reservations and the Coordinator of Meetings and Events
Manage the reservation intake procedure to maximize client satisfaction and efficient operations
Manage all reservation requests on a timely basis and coordinate with respective Student Center staff including Operations (maintenance, housekeeping, and beverage service); Information Booth (for posting on kiosks and notification boards); and BC security personnel
Manage accurate billing of fees for events in the Student Center, Conference Center, and tabling on-campus in conjunction with the Student Center’s Office of Administrative Services
Assess Student Center usage of scheduled events each semester
Develop standard operating procedures and published guidelines for Student Center and Conference Center usage, operations and client services
Supervise and administer Off-Campus reservations in the Student Center and Conference Center
Manage clients, reservations and scheduling of off-campus events occurring in the Student Center and Conference Center
Supervise the processing of licensing agreements and contracts for all off-campus events
Oversee service charges for events in the Student Center and Conference Center in conjunction with the Student Center’s Office of Administrative Services
Assess services offered by the Student Center
Coordinate Outreach and Marketing of the Brooklyn College Conference Center
Implement outreach and marketing strategies as indicated in the relevant marketing plans
Develop and monitor all online and print materials related to the Conference Center
Liaise with off-campus organizations through a clear articulation of the Center’s mission
Coordinate co-sponsored events and community events at the Student Center and Conference Center
Req. candidate profile :
QUALIFICATIONS:
Bachelor’s degree required, master’s degree preferred with at least four (4) years experience in event production, hospitality management and/or facilities scheduling. At least one (1) year management experience. Demonstrated ability to communicate effectively with clients, academic personnel and campus administrators.
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