Andrew Corporation (NASDAQ: ANDW) designs, manufactures, and delivers innovative and essential equipment and solutions for the global communications infrastructure market. The company serves operators and original equipment manufacturers from facilities in 35 countries. Andrew(www.andrew.com),
headquartered in Westchester, IL, is an S&P 500 company founded in 1937.
Andrew Corporation (NASDAQ: ANDW) designs, manufactures, and delivers innovative and essential equipment and solutions for the global communications infrastructure market. The company serves operators and original equipment manufacturers from facilities in 35 countries. Andrew (www.andrew.com), headquartered in Westchester, IL, is an S&P 500 company founded in 1937.
Due to our continued growth and customer demand we are currently recruiting for a qualified, interested and available Applications Tech III for an opportunity located in Garner, NC.
The Applications Tech III under general supervision and using standard procedures, provides technical assistance to customers in the identification and resolution of operational or maintenance problems.
Responsibilities
Conducts less complex analyses of product and/or system failures via telephone or data link from a centralized diagnostic center, but some travel to remote customer sites is required.
Utilize diagnostic equipment and test procedures to examine, test, analyze, and troubleshoot routine and custom products and systems.
Perform operational functional tests, troubleshooting, and debugging of products and systems to isolate fault and determine solution.
Based on company guidelines and test results, replace products and/or perform maintenance and repair of products and systems as needed.
Configure products as required for customers? Specific needs and applications.
Provide customer support involving the identification and resolution of routine and/or moderately complex system and product performance problems for internal and external customers.
Provide timely resolution to requests for application and technical issues related to systems and products. Primary support will be via phone and email.
Travel to customer site to resolve semi-routine issues relating to system and product performance.
Maintain documentation of problem resolution activities. Report trends as required.
It is the policy of Andrew Corporation to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. Andrew Corporation does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age disability, or any other characteristics as protected by law.
Jobshelf does not guarantee the validity or accuracy of the job information as posted. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.