| Company profile |
| Human Capital Consultants provides recruitment process outsourcing, recruitment process improvement, and contract and project recruiting services to top tier firms across the United States. Our mission is to be the one-stop human capital solutions provider of choice for America's top corporations. For more information on our firm visit our web site www.humancapitalconsultants.com |
| Job details | |
| Job industry : | Front Office Staff/Secretarial/Computer Operator |
| Job segment : | Secretary |
| Job role : | Other |
| Job skill : | Player Development Service Representative I |
| Position vacant : | Customer Service Representative Open House 10/06/07 |
| Job location : | Needham, Massachusetts |
| Job code : | hcc |
| Job details | |
| Company name : | Human Capital Consultants |
| Minimum experience : | 2 years |
| Maximum experience : | 5 years |
| Job type : | Permanent |
| Gross pay : | Negotiable for the right candidate |
| Job posted : | Oct 01, 2007 |
| Job view count : | 535 |
| Job description | |
| Job description: | Human Capital Consultants, Inc. is a strategic professional services consulting organization serving industry leading clients across the United States.
Our offerings include; Recruitment Process Outsourcing Contract and Project Recruitment and Candidate Sourcing Corporate Recruitment Process Implementation and Improvement Retained Search Staffing Vendor Management Human Resources Consulting We offer proven, customizable, and matrix driven solutions for our clients' recruitment and staffing, employee retention, and human resource consulting needs. Customer Service Representative Our client is a leader in telecommunications solutions. They offer a relaxed but goal-driven environment, ideally suited to those who think outside the box, and are self-starters. Strong analytical and problem solving qualities are a must; ideal candidates are those who can follow a project from start to finish. We are holding an Open House for Customer Service positions on Saturday October 6, 2007 at our client’s office in Needham beginning at 10:00 AM. Refreshments will be served. This is a great opportunity to learn more about our client and their telecom solutions and meet members of our Customer Service team and management in a casual non-interview environment. Required Skills We are looking for an energetic, highly capable, and enthusiastic Customer Service Representative with excellent communication, organizational, and interpersonal skills to join our growing team. |
| Job duties: | Considers needs of customers served through self-service online channels and suggests initiatives to meet their needs.
Handles escalated customer issues Takes responsibility to become fully trained on the application modules. Assist existing clients with account setup and support by primarily communicating through email. Answer questions from prospective clients and leads about the various features and benefits of our communications plans. Uploading of voice and data scripts Required Experience Ability to solve complex technical/product issues. Must be a self-starter, possess strong analytical skills, and be very detail oriented. Extensive knowledge of all relevant products preferred. Excellent oral and written communication skills |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
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