'Great Opportunity for an enthusiastic and dynamic individual seeking a technical office administration position!'
Full-time, permanent opportunity for an experienced Administrator to maintain all financial and admin functions of a small, field office in Ottawa.
Reporting to the Operations Manager, responsibilties include:
Coordinate/assign field engineers based on customer requirements.
Coordinate/obtain necessary materials and proper test equipment based on job requirements.
Procure technical information as needed from equipment manufacturer.
Open orders on system to gather, track and reconcile costs associated with jobs.
Prepare and issue invoices to customers after completion of work.
Maintain test equipment and arrange for calibration of this equipment.
Assist Operations Manager in business forecast.
Knowledgeable in necessary software systems required to maintain the operation.
Ability to source electrical equipment parts and pieces that are no longer in production.
Track all account receivables. Assist the office in maintaining a DSO (Days Sales Outstanding) .
Review all purchase orders for content, obtain proper certificates and assure that terms and conditions are presented to customer unless other terms have been negotiated.
Maintain a constant flow of work from the backlog providing cost efficiency as well as high productivity of the work force.
Monitor overtime of the productive workforce and reconcile the overtime with the signed time slips from the customer or from the job cost inventory system.
Ability to contribute to the generation of sales on parts, pieces and labor to assist the business in achieving its operating profit objectives.
Reconcile all purchase orders with the in-house negotiations to assure matching between promises and expectations. Additionally, keep sales and technicians abreast of potential problems and opportunities with the customer.
Develop and maintain interpersonal working relationships from service technicians to all levels of management, customers, and suppliers.
Maintain financial integrity, using current system generated reports.
Support and orientation of new hires as required.
Supervising general office/ receptionist support staff as required.
General office duties as required.
Requirements:
Knowledge of field service environment.
Minimum 5 years experience in related field.
College or University business background an asset.
Knowledge of cost accounting and general business background.
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