Accenture is one of the world's leading management consulting, technology services and outsourcing companies. We're the largest provider of customer care to utilities across North America, serving clients as BC Hydro, Enbridge Gas Distribution, Enbridge Gas New Brunswick, Enmax Energy and Terasen Gas. Consider joining Accenture Business Services for Utilities' high performance team.
Job duties:
If you're a positive, professional, and bilingual (French & English) team player who enjoys problem-solving and a high energy environment, rewarding job opportunities await you with our Fredericton customer care team.
As a Bilingual Customer Care Representative with our award winning company, You will work in a call centre where schedules are driven by peak business needs.
Opportunities are available in permanent Flex Time positions working 35 - 44 hours per week.
Req. candidate profile :
You have :
Superior French and English speaking skills, A courteous telephone manner, Strong keyboarding skills are essential, Strengthened by your ability to work independently and exercise good judgement. Highly detail- oriented by nature, you ideally have some customer service and/or collections experience. You adapt quickly to changing situations and are dedicated to continuous improvement and customer service excellence. Meanwhile your great communication skills identify you as an ideal candidate for our community oriented team.
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