| Job details | |
| Job industry : | Security |
| Job segment : | Institutional/Industrial Security |
| Job role : | Other |
| Job skill : | call center |
| Position vacant : | Monitoring Station Operator |
| Job location : | Vancouver, Ontario |
| Job code : | P-MON-BC |
| Job details | |
| Company name : | Protectron Security Services |
| Minimum experience : | Fresher |
| Maximum experience : | 3 years |
| Job type : | Permanent |
| Gross pay : | Negotiable for the right candidate |
| Job posted : | Mar 05, 2007 |
| Job description | |
| Job description: | Monitoring Station Operator
Vancouver, BC 7 days on – 7 days off POSITION SUMMARY Under the supervision of the Chief Operator, the job tenure treats the signals coming from the client’s security systems. It is a grave-yard shift with 35 hours a week. |
| Job duties: | ESSENTIAL RESPONSIBILITIES:
· Treat alarm signals transmitted to the monitoring station by applying established procedures · Dispatch alarm signals to established emergency services · Document the alarm signals treatment into client’s file · Dispatch calls to the patrol and make follow-up · Follow-up on processed signals by situation · Receive and direct client’s calls to the concerned department · Periodically verify monitoring station equipments for mal-function · Note anomalies in client’s file and transmit corrections to the person in charge · Inform clients on prevention methods · Other affiliated duties related to the job or upon immediate superior’s request |
| Req. candidate profile : | QUALIFICATIONS
· High School Diploma · 1-2 years in customer service · Bilingualism an asset SPECIFIC SKILL REQUIREMENTS · Knowledge of Microsoft Word, Excel, SBN · Strong interpersonal, communication, tact and diplomacy skills · Excellent customer service skills · Ability to manage stressful situations, and work effectively in a team environment · Ability to work in a busy fast paced, multi-tasked environment If you have the drive, we will provide the training so you can be part of this successful team! |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
| This job is expired. | ||||
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