| Company profile |
| Onestream Staffing is a leader in delivering staffing services and innovative workforce technology solutions in a variety of industries. Whether you are seeking employment or a new employee, our holistic approach to temporary, temp-to-hire and direct hire staffing will make it easier for you to achieve your goals. We're staffed by individuals with extensive IT experience and work as peers with technology leaders to match candidates with their organization's specific needs. |
| Job details | |
| Job industry : | Telecom/IT-Hardware/Tech. Staff/Support |
| Job segment : | Technical Staff/Support |
| Job role : | Customer Support Engnr/Technician |
| Position vacant : | TECHNOLOGY SERVICES SPECIALIST |
| Job location : | Camarillo, California |
| Job code : | FCB01 |
| Job details | |
| Company name : | Onestream.net IT Staffing |
| Minimum experience : | 2 years |
| Maximum experience : | 6 years |
| Job type : | Contract |
| Job duration : | 4 months |
| Gross pay : | Negotiable for the right candidate |
| Job posted : | Jan 18, 2007 |
| Job description | |
| Job description: | Our client based in Camarillo has an exciting 4 month + project!
They are looking for a TECHNOLOGY SERVICES SPECIALIST to assist during the system conversion effort. This project is set to start very soon and run through July 2007. POSITION OVERVIEW Provide support for all software applications. Serves as the initial contact to provide assistance to company users of information resources technology. Maintains and administers telecommunications connectivity, Voice Access system and Disaster Recovery Plan. ESSENTIAL FUNCTIONS 1. Provide application support including but not limited to the core system, MS Office, Internet, E-Mail and Telecommunications systems. 2. To participate with various divisions in the implementation and maintenance of computer-based information systems; to install, troubleshoot, maintain and modify application software, providing input regarding related vendor proposed hardware, software or changes. Identifies problems requiring vendor support and coordinating technical support for third party applications. 3. Coordinate the acquisition and placement of telecommunications equipment --- telephone handsets, voice mail systems, pagers, cellular phones, facsimile machines, and dial up modems. 4. Coordinate, distribute and develop software installation notes, user guides and procedures for all software application implementations and releases. 5. Responsible for installing and testing core system software releases to include Teller and Core system applications including system parameter changes on core system, documenting changes and/or releases. 6. Coordinate updates and administers distribution of the Client’s Disaster Recovery Plan. 7. Maintains all voice communications to include Voice Access system, including hardware and line inventory, verification of proper functioning of devices, monitoring uptime and ensuring integrity of the data. 8. Acts as initial contact for all internal customer technical support required for computer workstation hardware and software, telephone, network, operating system, printing, and Internet access problems. Duties include logging and maintaining help desk calls, first level corrective action, and problem escalation to second level when necessary. Assist with configuration, setup and troubleshooting of desktops. 9. Setup of initial network and application access for all users. Connects users to networks and provides initial training in company-provided applications. 10. Represent the Client with a high level of integrity and professionalism. 11. Adhere to the Clients policies and support management decisions and goals in a positive, professional manner. ADDITIONAL RESPONSIBILITIES 1. Perform other duties as assigned. INTERACTION AND ENVIRONMENT Reports To: Technology Services Officer Work areas are inside in a climate-controlled environment with moderate background noise. MATERIAL AND EQUIPMENT USED: Computer/Server Fax Machine/Scanner Copier/Printer E-Mail Telephone Voice Mail Ten-Key/Calculator Automobile General Office Supplies PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Sitting/Standing/Walking: Approximately 80% of time is spent working at a desk. Balance of time (approximately 20%) is spent moving around work areas. Speaking/Hearing: Clear diction and acute hearing are necessary for effective communication with co-workers, customers, and outside agencies, by telephone and in person. Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork. Lifting/Carrying: The ability to transport files and office supplies. Stooping/Kneeling: The ability to access files/stocking supplies. Reaching/Handling: Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment, and supplies. PROFICIENCIES 1. Effective verbal and written communication skills to explain technical situations, present information and provide training. 2. Proficient in standard hardware and software as outlined in the Client’s Information Systems Policy, including thorough knowledge of software and network concepts as well as core applications. Familiarity with Novell Netware, Exchange, Windows NT, Microsoft Windows, Word, Excel and Access. 3. Good interpersonal skills with ability to work effectively with individuals and groups at all organization levels; ability to work independently and as part of a team. 4. Strong analytical ability with active listening skills. 5. Ability to take initiative and prioritize tasks; excellent time-management, problem prevention and problem-solving skills. 6. Ability to work accurately with close attention to detail. 7. Ability to maintain confidentiality of sensitive information. 8. Willingness to adapt to changing business needs, deadlines and extended work hours. 9. Possess a work ethic that includes neatness, punctuality and accuracy. EDUCATION AND EXPERIENCE 1. Successful completion of high school/college level coursework. MS Office or Windows OS certifications. 2. Minimum five (5) years experience focusing on user software, testing, evaluation, support, installation, troubleshooting and operational methodology in a networked environment and maintenance of core system applications. 3. Technical experience with office applications, telecommunications systems. 4. Minimal project coordination experience. 5. Must possess a valid California state driver’s license. You would need to be flexible as far as overtime or weekend hours and need to be able to travel (have reliable transportation) to any of the office locations (farthest south is about 100 miles from the Camarillo office and farthest north is 15 miles) when required. There may be a need for weekend hours during their system conversion effort. ------------------------------------- Lorraine Cooper Account Manager/Technical Recruiter Onestream.net IT Staffing 3856 Cincinnati Ave., Suite B, Rocklin, CA 95765 Phone: (888) 801-2001 or (916) 671-2001 Ext 223 Fax: (916) 671-2000 Email: Lorraine@onestream.net Web: www.onestream.net/staffing |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
| Travel required : | 50% |
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