| Job details | |
| Job industry : | ITES/BPO/Operations/Customer Service/Telecalling |
| Job segment : | Cust. Service - Technical |
| Job role : | Associate/Sr. Associate -(Technical) |
| Job skill : | Technician, basic, application, Help Desk, supervision, database, systems, customer service, system, applications, hardware, software, network, Call Center, analytical, PC, ACS, Windows, Windows 2000, TCP/IP, SQL, SQL server, Sun |
| Position vacant : | Help desk,Desktop Support |
| Job location : | Chicago, Illinois |
| Job details | |
| Company name : | AVVAL |
| Minimum experience : | 5 years |
| Maximum experience : | 25 years |
| Job type : | Permanent |
| Gross pay : | Negotiable for the right candidate |
| Job posted : | Dec 15, 2006 |
| Start date : | Dec 28, 2006 |
| Job description | |
| Job description: | Hi,
We have an urgent requirement for the position of Help desk,Desktop Support Consultant Location: Chicago, IL Duration: Permanent Availability: Immediate Description: Role: Work with 3 other members on the desktop team to support over 200 users in the office and traders at the CBOT and CME. This is a front line support position and will assist in handling all incoming issues to the helpdesk and will escalate to the 2nd level support as needed. This position will also assist with providing 1st level support to remote offices in KC and Houston offices as needed. It is preferred that the candidate have previous trading floor support experience and knows what to expect from that type of environment. Personality wise it is critical that the candidate know how to deal with traders and be professional and courteous to all Client employees. The candidate is expected to provide a prompt resolution of issues assigned to him as this is a time sensitive environments. Candidate will be expected to document any new installs of software as well as changes to procedures for existing documentation. In addition, candidate is expected to update helpdesk tickets in a timely fashion as well is client's Time tracking software. Technical Requirements: Knowledge of Windows 2000 and Windows XP Operating systems. Rudimentary knowledge of networking (TCP/IP, WINS, and DNS) Understanding of NT4 Domains and user authentication. Familiarity with Windows imaging, CQG, TT, Reuters, Bloomberg and CQG is preferred. *Trading floor experience strongly preferred. Please send your updated resume ASAP. Thanks and Regards AVVAL-MAKING IT BETTER Mohammed Wajid Regency Towers Center Tower Floor 1415 West 22nd Street Oak Brook IL 60523 mawajid@AVVAL.com http://www.AVVAL.com Dir:630.929.3096 Fax:866.903.4623 |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
| This job is expired. | ||||
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