Vacancy Details
Company profile
adaQuest operates on innovation. We are Idea-Generators. To clients, we are Problem Solvers. Our mission is to enable enterprises to solve business issues through people and processes.
Job details
Job industry : IT-Software
Job segment : Other
Job role : Network Admin
Job skill : PC Tech
Position vacant : NOC Tech
Job location : San DiegoCalifornia
Job code : 001
Job details
Company name : Adaquest
Minimum experience : 1 years
Maximum experience : 3 years
Job type : Contract
Job duration : 6 months
Gross pay : Negotiable for the right candidate
Job posted : Jul 16, 2014
Start date : Dec 16, 2014
Job view count : 118
Job description
Job description: • Use and understanding of UNIX scripts to perform start/stop and new deployments of server sets and database configurations
• Experience troubleshooting complex systems and applications on Unix/Linux platforms
• Cisco networking skills required for deploying documented changes to equipment; this includes changes to port status, vlan membership and port counters
• Experience using source control, bug tracking, and ticketing systems in a multi team and multi division environment
• Intermediate level Windows and network operations skills
• Intermediate MS Office and web browser skills
• Intermediate level Internet knowledge
• Intermediate Online Games knowledge
• Customer service focus - calm, professional and customer oriented communication
• Advanced English language telephone skills for problem resolution
• Intermediate level English grammar skills for documentation maintenance
• Must demonstrate assertive problem determination skills
• Strong troubleshooting and quality assurance skills desired
• Ability to work well in a fast-paced environment
• Ability to concurrently manage multiple tasks
• Ability to work with limited supervision
• Must be able to work on shifts to support a 24x7x365 network operation
Job duties: Knowledge, Skills and Abilities:
• At least 3 years of network or relevant experience
• A high school diploma or equivalent
Preferred Experience / Education:
• Good understanding of software development processes
• Familiarity with Apache, Tomcat, Splunk, Cacti and other open source technologies
• Programming understanding in Java, C, C++ or python desirable
• Client-side database programming experience with SQL, Perl, and Oracle Call Interface (OCI) would be a plus.
• Certificates: ITIL v3 Foundation for Service Management, MCP, CCNA, and RHCSA
• A degree from a four-year college (i.e., BA. BS Computer Science) or equivalent
• At least five years of network or relevant experience
• Provide support for the Computer Entertainment with shift based work, providing 24x7x365 coverage and support
• Monitor systems, applications including high and low level network wide performance monitoring
• Investigate, troubleshoot, and triage production and non-production software, applications, services and network issues including DNS, SMTP, LDAP, AD and NIS
• Provide and conduct Incident Management methodologies
• Create, maintain and support all run book documentation
• Communicate effectively, but not limited to, generating RCA's for internal and external teams
• Interface with groups and external parties to provide them with supported business services
• Fulfill supported business service requests by troubleshooting, understanding configuration changes and log reviews
• Utility and tools development to improve support processes
• Act of single point of information exchange between numerous groups
Req. candidate profile : This position is for more junior people
How to apply : Register to view
Third party mediation allowed : No
Telecommute : No
Travel required :None
This job is expired.
Jobshelf does not guarantee the validity or accuracy of the job information as posted. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.
© 2005 North America 's Premium Job Portal. All rights reserved.