|| CAREER OPPORTUNITY – Reservation Agent/CSR, Corporate Limousine Service-West Toronto, ON
A privately-held Canadian Company, created from the merger of two of Canada's most respected transportation companies. From an airport ride for a single traveler to large event transportation coordination services, the company has the capabilities to be a worldwide transportation partner.
The company was created to provide the most consistent and reliable service available anywhere. Their goal is to exceed customer expectations and provide them with outstanding customer service with a service menu that includes Chauffeured Services, Point to Point, Road Shows, City-to-City, Leisure Travel, Secured Delivery, Risk Management, Aircraft Service, Event Planning, GDS for Travel Agents, and EDI Capabilities.
Corporate travel planners and travel agents are always looking for that one reliable company they can count on for all their needs. They are that company. They have the experience and technology necessary to deliver seamless service every time a customer calls.
As a Reservation Agent/CSR you will be working within a small but growing call centre environment and will be responsible to provide exceptional and personalized customer service, taking inbound calls and booking reservations for a variety of business customers including travel agents, corporate executives and government officials.
Compensation for this exceptional ground floor opportunity with a proven and growing company consists of competitive hourly pay that will be commensurate with your experience and qualifications, plus benefits.
To qualify for the opportunity you must have a minimum of 3 years of work experience in an inbound call centre or customer service/order desk environment, solid computer skills using email, Excel and Windows, and clear effective English communication skills. You must be able to multi-task and function well under pressure while always maintaining a helpful, friendly and personal yet professional demeanor.