| Job details | |
| Job industry : | ITES/BPO/Operations/Customer Service/Telecalling |
| Job segment : | Cust. Service -(Non Technical) |
| Job role : | Associate/Sr. Associate -(NonTechnical) |
| Job skill : | Customer Service |
| Position vacant : | Plan Participant Services |
| Job location : | Pennington, New Jersey |
| Job details | |
| Company name : | Merrill Lynch |
| Minimum experience : | Fresher |
| Maximum experience : | Fresher |
| Job type : | Permanent |
| Gross pay : | Negotiable for the right candidate |
| Job posted : | Jul 13, 2006 |
| Start date : | Aug 31, 2006 |
| Job view count : | 393 |
| Job description | |
| Job description: | Provide complete and accurate information to clients in a multi-task, high-pressure environment that requires attention to detail. Assist clients with general account inquiries and questions regarding their benefit plan investments and asset-related products. Process various financial transactions including stock, money market and mutual fund trades, loans and withdrawals. Deliver high quality customer service stressing client focus and maintaining unit standards. Provide current and accurate information by keeping abreast of procedures and demonstrating an ability to provide complete and concise explanations to inquiries from a variety of participants made via telephone contact. Resolve client questions and research requests by using the media available. Demonstrate a cooperative and professional work attitude and display the ability to work effectively in a team environment. |
| Job duties: | Excellent customer service skills, including:
Both written and verbal communication Strong analytical ability and organizational skills Detailed oriented and good follow-up skills Strong interpersonal skills and the ability to work in a team environment. Ability to handle multiple tasks in a dynamic environment. SERIES 7 & 66 REGISTRATIONS REQUIRED |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
