| Company profile |
| About Unitrin Direct Auto Insurance
Unitrin Direct is a proud member of the Unitrin family of insurance companies, headquartered in Chicago with more than 6 million policyholders, $9 billion in assets, and 75 years of experience. Unitrin Direct has an "A" (excellent) rating from A.M. Best, a leading provider of ratings and financial information for the global insurance industry. The Right Savings and The Right Service |
| Job details | |
| Job industry : | Banking/Insurance |
| Job segment : | Claims/Collections Mgmt |
| Job role : | Cust. Service Mgr |
| Position vacant : | Automobile Claims Supervisor, Unitrin Direct, Salary up to $65,000 a year |
| Job location : | Tampa, Florida |
| Job details | |
| Company name : | Unitrin Direct |
| Minimum experience : | 3 years |
| Maximum experience : | 28 years |
| Job type : | Permanent |
| Gross pay : | 65000 Yearly |
| Job posted : | Apr 03, 2006 |
| Job view count : | 489 |
| Job description | |
| Job description: | The Right Choice is Simple!
Looking for a career with growth potential, rewarding benefits, and a great working environment? Look no further. Unitrin Direct Auto Insurance offers the kind of exciting, dynamic work environment you'll really appreciate. We're small enough to provide exceptional growth opportunities yet, as part of a family of insurance companies that have served the needs of millions of consumers for decades (Unitrin, Inc.), Unitrin Direct Auto Insurance has the means to offer the benefits, security, and financial stability of a large, established organization. Automobile Claims Supervisor - Tampa, Florida Salary up to $65,000 a year depending upon experience Follow this link to apply - https://home.eease.com/recruit/?id=1898 POSITION SUMMARY Provide direct technical support to claims personnel on day-to-day claim handling issues including coverage interpretation, liability analysis, damage analysis, reserving, settlement negotiation and compliance with company Standard Operating Procedures (SOPs) and state statutory requirements. Analyze management reports and develop appropriate strategies to maintain or improve claims processing quality and profitability results. Influence employee development through mentoring, coaching, training, preparing and administering employee evaluations and performance development plans when appropriate. Promote company culture by encouraging and modeling the Claims Department mission, value and goal statements. Pursue excellence in service when dealing with all Unitrin Direct customers. Comply with all applicable Standard Operating Procedures. BUSINESS OBJECTIVES Supervisory Practices Claims Administration Facilitate severity assessment and exposure assignment of newly report losses to appropriate Claims Representatives. Periodically review exposures and pending inventory to ensure claims are assigned to personnel with sufficient experience. Provide technical support for establishing appropriate reserves for new and ongoing claim investigations. Provide technical support for the interpretation of policy provisions, statutory requirements and case law. Assist with identifying and resolving coverage issues, determining liability and assessing comparative negligence. Approve all coverage denials. Monitor and provide technical support for claims that meet a high exposure loss protocol profile and/or files where a claims investigation has revealed indicators of potential fraud. Review all requests for payment authority and confirm the accuracy of settlement amount requested. Review releases, when appropriate. Promote compliance with Standard Operating Procedures in the processing of all claims. Maintain a current diary on all claims. Thoroughly and accurately document claim file assessments, when appropriate. Quality and Compliance Analyze management report data to identify trends that impact customer service, quality and profitability. Proactively assess claims processes and develop strategies to maintain or improve performance. Conduct file reviews to ensure compliance with Standard Operating Procedures and state-specific statutory requirements. Provide technical support to ensure Property Damage and Bodily Injury claims are reserved appropriately and settled accurately utilizing established claim handling processes. Provide technical support to ensure litigation strategies are appropriately structured and implemented while partnering with in-house specialists and outside defense counsel, when necessary. Provide technical support to ensure the coverage and loss details of each claim are thoroughly investigated utilizing established fraud prevention and identification claim handling processes. Personnel Management Assist with interviewing and selecting claims personnel. Clearly define, document and communicate performance expectations for the individual employee and team. Mentor, coach and train personnel to achieve desired goals and position objectives. Monitor and document ongoing performance utilizing objective data and subjective observations to measure individual and team performance results. Collaborate with employees individually and as a team to provide accurate and ongoing performance feedback and promote career development. Partner with Human Resources to develop and administer performance development plans, when appropriate. Recommend employees for promotions, salary adjustments, and termination as necessary. Customer Service Measurements |
| Job duties: | EDUCATION/EXPERIENCE REQUIREMENTS |
| How to apply : | Register to view |
| Third party mediation allowed : | No |
| Telecommute : | No |
