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The Right Choice is Simple!
Looking for a career with growth potential, rewarding benefits, and a great working environment? Look no further.
Unitrin Direct Auto Insurance offers the kind of exciting, dynamic work environment you'll really appreciate. We're small enough to provide exceptional growth opportunities yet, as part of a family of insurance companies that have served the needs of millions of consumers for decades (Unitrin, Inc.), Unitrin Direct Auto Insurance has the means to offer the benefits, security, and financial stability of a large, established organization.
Unitrin Direct Auto Insurance is a Property & Casualty direct to consumer personal lines insurance company.
PIP Representative - Tampa, Florida
To apply, please go to https://home.eease.com/recruit/?id=1859
Salary up to $50,700 a year depending upon experience and qualifications
POSITION SUMMARY
Process auto Personal Injury Protection and Medical Payment claims from obtaining the initial details of the loss to payment of the medical bills, lost wages and other injury related expenses. Communicate with customers, as well as, attorneys and medical providers to reach timely and accurate resolutions to claims. Specifically investigate loss details, policy coverage, timeliness and accuracy of medical bills, wages and other injury related expenses submitted for payment. Pursue excellence in service when dealing with all Unitrin Direct customers. Comply with all applicable Standard Operating Procedures (SOPs).
BUSINESS OBJECTIVES
Claims Handling Practices
Claims Administration:
Obtain and analyze loss details and develop a comprehensive strategy to efficiently and accurately reach resolution on claims presented for coverage. Keep all Unitrin Direct customers and relevant representatives informed of the claims process and claim status using professional written and verbal communications.
Examine insurance policy provisions, endorsements, state statutory provisions and other records to verify applicable coverage. Systematically research and resolve coverage issues identified during the coverage investigation.
Conduct investigations to determine coverage eligibility utilizing investigative tools and processes to include obtaining recorded statements from involved parties, interpreting and decoding police reports, interpreting medical reports, medical bills, and expert reports and interpreting state statutory provisions and case law.
Maintain a current diary on all claims. Thoroughly and accurately document the progression of each claim. Understand and conform to regulatory timelines, forms, form letters and related processes when communicating settlement related information to insureds, claimants, attorneys, medical providers and other involved parties.
PIP/Medical Payments Claims Handling Practices:
Identify involved parties eligible for coverage, analyze medical bill, lost wage and other expense claims submitted for payment using a consistent and thorough review process. Establish accurate loss, and when applicable, expense and subrogation reserves relative to the damages assessed. Research and interpret injury related statutory provisions and case law; examine points of impact and extent of damage relative to the injury claimed; access prior injury information; develop and maintain rapport with the claimant or claimant
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